Returns & Exchanges
At Karuta Sportswear, we stand behind the durability and performance of our gear, offering a 30-day window for returns or exchanges on all unworn items with original tags. We strive to ensure every athlete is fully satisfied with their equipment and apparel.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unused sportswear in its original packaging, ensuring all hangtags are attached and the garment is free of any marks or odors.
- 3.Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection and Refund
Once our warehouse team verifies the condition of the gear, your refund or exchange will be processed within 5-7 business days.